Privacy Policy
Last updated: January 2025
1. Introduction
NPD Print ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account
- Place an order
- Subscribe to our newsletter
- Contact us with enquiries
- Request a quote
This information may include your name, email address, postal address, telephone number, and payment details.
Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on our site
- Referring website addresses
3. How We Use Your Information
We use the information we collect to:
- Process and fulfil your orders
- Send you order confirmations and updates
- Respond to your enquiries and provide customer support
- Send marketing communications (with your consent)
- Improve our website and services
- Comply with legal obligations
4. Cookies
We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us:
- Remember your preferences
- Understand how you use our website
- Provide personalised content
- Analyse website traffic
You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.
5. Data Sharing
We do not sell your personal information. We may share your information with:
- Service providers who assist in our operations (e.g., payment processors, delivery companies)
- Professional advisers (e.g., lawyers, accountants)
- Law enforcement or regulatory bodies when required by law
6. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
7. Your Rights
Under data protection laws, you have rights including:
- Access: Request a copy of your personal data
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your data
- Restriction: Request restriction of processing
- Portability: Request transfer of your data
- Objection: Object to processing of your data
To exercise these rights, please contact us using the details below.
8. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Network Print & Design
Unit 3, Gymtec House, Whincup Avenue
Knaresborough, North Yorkshire, HG5 0JH
Email: info@npd-direct.co.uk
Phone: 01423 866609
